Tickety and Boo, the highland cows are both handmade with fine silver clay*  hanging on a delicate sterling silver chain. The Chain is 18 inches in length.

The cows are approx 15mm at their widest points (i.e. from one horn tip to the other).

Necklaces are supplied in an eco friendly gift box with branded Ticketyboo Coo ribbon.

*Silver clay is made from microscopic particles of pure silver (much of which is recycled) embedded in an organic binder. It can be be rolled, moulded, shaped, textured and stamped before drying and then firing. During firing, the binder burns away and the end result is a beautiful piece of fine silver which is 99.9% pure and, unlike sterling silver which is 92.5%, it will remain super shiny with only a quick polish required now and again.

Shipping Continents: Africa, South America, North America

---

Shipping Countries: United Kingdom (UK), United States (US), Canada, American Samoa, French Polynesia, Niue, Solomon Islands, Cocos (Keeling) Islands, Australia, Kiribati, Norfolk Island, Tokelau, Laos, Belau, Nauru, Papua New Guinea, Tonga, British Indian Ocean Territory, Singapore, Fiji, New Zealand, Samoa, Christmas Island, French Southern Territories, Macao, Cook Islands, New Caledonia, Pitcairn, Tuvalu

---

Shipping States: Newfoundland and Labrador (Canada), Western Australia (Australia), Northern Territory (Australia), Victoria (Australia), New South Wales (Australia), Tasmania (Australia), Australian Capital Territory (Australia), Queensland (Australia), South Australia (Australia)

---

Ready to ship in 3-5 business days from United Kingdom (UK)

---

 

Shipping Policy

---

PACKAGING & SHIPPING:
As standard all necklaces are beautifully presented on a Ticketyboo Coo gift box tied with ribbon and earrings are presented on a hand made earring card in a gorgeous grey cotton gift bag. With earrings there is also an option to upgrade to a gift box for an additional charge prior to check out.

Regardless of the packaging option that you choose you can be assured you’re your item will be beautifully presented and delivered to you in a safe and efficient manner.

Shipping within the United Kingdom is included and purchases above £20.00 will be sent via Royal Mail's Tracked 48 service.

Currently my shop is only set up for posting within the United Kingdom, if you live outside the UK and are interested in something please do get in touch with me and I will happily investigate the postage options for you.

---

 

Refund Policy

---

Having happy customers is one of the things I love most about my job. If there are any issues or concerns with your purchase, I am more than happy to discuss and accept returns. Please contact me via email (theticketyboocoo@gmail.com) within 7 days of receiving your order and return any items to me within 14 days.

Please return all items in fully a re-saleable condition, i.e. unworn and unaltered and in the original packaging. As soon as the returned item is received a refund will be issued. Shipping costs cannot be refunded unless an item is faulty.

The address for returns is:

Elaine McLeod
34 Wilton Road
Edinburgh
EH16 5NN

Telephone number 0773 336 4356
Email: theticketyboocoo@gmail.com

GDPR POLICY
The personal data I collect in order to fulfill your order is:
Customer name
Customer postal address
Customer email
Customer username on TBCH
Recipient name (if applicable)
Recipient postal address (if applicable)

All personal data I store is secure.

Under GDPR I ensure that all information supplied is kept safe and is only accessible by me and is password protected.

I will only use personal data for the specific purpose I have collected it for.
In the case of a purchase, i.e. delivering the item(s), emailing confirmation of the order, emailing the customer with delivery details for that order, and storing for my financial records, I will not use the personal data I have gained from your order for any other purpose. I will not add customer details to any mailing lists or use that data to contact you about anything unrelated to a particular purchase.

I will delete your personal data if requested. An important part of GDPR is the right to erasure. The right to erasure is also known as ‘the right to be forgotten’. Individuals can make a request for erasure verbally or in writing. I have one month to respond to a request. I will delete your data from all my records as well as any third-party service providers, such as my email service.