Stainless Steel Flared Heart Pendant  –  33mm
x 30mm x 2mm

You can have any image on the front which can be a photo,
hand and footprints, a child’s drawing or handwriting. You can then have any
text on the back. We are happy to accommodate any design requests and you are
welcome to send any images to us before purchase to check that they are
suitable for your chosen item, although we cannot always guarantee engraving
results.

The image is engraved onto the items, engraved images are
made up of thousands of tiny dots which mark the stainless steel item creating
a holographic effect, so as you move the item around it will appear darker and
lighter. The item is Stainless Steel and therefore silver in colour (scans do
not have a black background), and has a high polished mirror finish. Engraved
images cannot come in colour.

Our pendants are made out of high quality stainless steel.
They make great gifts and keepsakes for any occasion including Valentines,
Birthdays, Weddings, Baby Births, Christmas, Mothers & Fathers Day or a
lovely way to remember a lost loved one.

Photo Requirements

Please ensure your image is not blurry and not too dark,
please do not crop or reduce the size of your image and ensure that there is
not a bright background behind the subject. The image that you send can be
black and white, sepia or full colour, this does not have any effect on the
engraved result. To get the best engraving results we will edit the image and
where required remove backgrounds (unless specified otherwise).

Font

Choose your font from the photo provided. If you do not
select a font we will default to the font that suits the design best.

Text

Send us your chosen text, making sure you use the correct
grammar, punctuation and spelling, as we will copy and paste your text from the
email directly onto the engraved item.

Design Requirements

Please send us any additional information regarding your
order, for instance layout requests and if you require any symbols or emoji’s.
If we do not receive any instructions regarding your layout we will add the
layout we feel looks best.

Tips for children’s drawings or handwritten messages

The best results come from using dark coloured felt pens
on a white background (although you can send us any drawing and we can edit it
before engraving it, if in doubt you can email the drawing prior to purchase). Please
scan or take a bird’s eye photo of the drawing / handwriting. If taking a photo
please avoid shadows over the drawing.

Tips for taking hand and footprints

Inkless Wipes

Inkless wipes are used to take hand and footprints and
are a less messy alternative to using paint and often give better results. Our
inkless wipe pack contains a wipe that leaves a clear residue on the hands and
2x A5 pieces of special paper to take the prints on. Please message us and we
can send you a link to order the inkless wipes, they are normally dispatched
within 24 hours of you placing your order. Once you receive the pack and have
taken the prints, you then need to take a high quality, bird’s eye photo of the
print and send through messages or to our email address, quoting your order
reference. 

Dark Paint on White Paper

You can also use a dark coloured paint on white paper to
take the prints. Black paint is best. Once you have taken the print(s) please
scan or take a high quality, bird’s eye photo of the print and send through
messages or to our email address, quoting your order reference. 

Photo

Alternatively you can take a photo of the hand and foot.
I will remove the background, but please make sure the image is not blurry and
without shadows.

T & C’s  – (For
our full Terms and Conditions please read our Terms and Conditions page on our
website)

Please send the requested information at time of purchase
so that your order is not delayed, make sure it is sent through messages or to
our email address , make sure you include your order number otherwise we might
not be able to match it to your order. Delivery lead time is from receipt of
required information.

We will try to accommodate refunds/cancellations but if
your product is personalised and has already been made we cannot accept refunds
(unless we have made a mistake).

In the unlikely event you are unhappy with your finished
product please contact us, if we feel a refund is justified, refunds will only
be provided once the product is returned to us. The buyer is responsible for
the return postage and we recommend sending via a signed for service.

We will copy and paste your chosen text from your email
onto the engraved item, therefore we cannot be held accountable for any
mistakes made by you.

Unless specified we will edit and remove backgrounds
where we feel you would have the best engraving results. Therefore we cannot be
held accountable if you are not happy with the end result.

The engraved images are only as good as the originals
sent to us.

Photos of your engraved items might be used for
advertising unless specified otherwise.

Shipping Countries: United Kingdom (UK)

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Ready to ship in 3-5 business days

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Shipping Policy

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Please send the requested information at time of purchase so that your order is not delayed, make sure it is sent through to our email address alittlebitcraftyuk@gmail.com, make sure you include your order number otherwise we might not be able to match it to your order. Delivery lead time is from receipt of required information.

We can post items out in time for certain dates but cannot guarantee that Royal Mail will deliver it in time. As per Royal Mail guidelines it can take up to 12 working days to arrive (UK Only). It is the customers responsibility to provide the full and correct address. Upgrading to 1st class does not affect the processing time but is a postage upgrade from 2nd class.

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Refund Policy

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We will try to accommodate cancellations before your product is dispatched but if your product is personalised and has already been made, we cannot except the cancellation.

As the items are personalised we cannot accept refunds or returns unless a mistake has been made by us. In the unlikely event you are unhappy with your finished product please contact us, if we feel a refund is justified, refunds will only be provided once the product is returned to us. The buyer is responsible for the return postage and we recommend sending via a signed for service.