Dimensions:

Flower  – 10mm in diameter

Gemstone – 4mm in diameter

Sterling Silver Chain  – 16 inches

Shipping Continents: North America, Africa, South America

---

Shipping Countries: United Kingdom (UK), Canada, United States (US), Australia, French Southern Territories, Kiribati, Norfolk Island, Macao, Tokelau, Belau, Nauru, British Indian Ocean Territory, Singapore, Papua New Guinea, Tonga, Cook Islands, Christmas Island, New Caledonia, Pitcairn, Tuvalu, Fiji, Cocos (Keeling) Islands, New Zealand, Samoa, American Samoa, French Polynesia, Laos, Niue, Solomon Islands

---

Shipping States: Newfoundland and Labrador (Canada), Victoria (Australia), New South Wales (Australia), Tasmania (Australia), South Australia (Australia), Australian Capital Territory (Australia), Queensland (Australia), Western Australia (Australia), Northern Territory (Australia)

---

Ready to ship in 3-5 business days from United Kingdom (UK)

---

 

Shipping Policy

---

PACKAGING & SHIPPING:
As standard all necklaces are beautifully presented on a Ticketyboo Coo gift box tied with ribbon and earrings are presented on a hand made earring card in a gorgeous grey cotton gift bag. With earrings there is also an option to upgrade to a gift box for an additional charge prior to check out.

Regardless of the packaging option that you choose you can be assured you’re your item will be beautifully presented and delivered to you in a safe and efficient manner.

Shipping within the United Kingdom is included and purchases above £20.00 will be sent via Royal Mail's Tracked 48 service.

Currently my shop is only set up for posting within the United Kingdom, if you live outside the UK and are interested in something please do get in touch with me and I will happily investigate the postage options for you.

---

 

Refund Policy

---

Having happy customers is one of the things I love most about my job. If there are any issues or concerns with your purchase, I am more than happy to discuss and accept returns. Please contact me via email (theticketyboocoo@gmail.com) within 7 days of receiving your order and return any items to me within 14 days.

Please return all items in fully a re-saleable condition, i.e. unworn and unaltered and in the original packaging. As soon as the returned item is received a refund will be issued. Shipping costs cannot be refunded unless an item is faulty.

The address for returns is:

Elaine McLeod
34 Wilton Road
Edinburgh
EH16 5NN

Telephone number 0773 336 4356
Email: theticketyboocoo@gmail.com

GDPR POLICY
The personal data I collect in order to fulfill your order is:
Customer name
Customer postal address
Customer email
Customer username on TBCH
Recipient name (if applicable)
Recipient postal address (if applicable)

All personal data I store is secure.

Under GDPR I ensure that all information supplied is kept safe and is only accessible by me and is password protected.

I will only use personal data for the specific purpose I have collected it for.
In the case of a purchase, i.e. delivering the item(s), emailing confirmation of the order, emailing the customer with delivery details for that order, and storing for my financial records, I will not use the personal data I have gained from your order for any other purpose. I will not add customer details to any mailing lists or use that data to contact you about anything unrelated to a particular purchase.

I will delete your personal data if requested. An important part of GDPR is the right to erasure. The right to erasure is also known as ‘the right to be forgotten’. Individuals can make a request for erasure verbally or in writing. I have one month to respond to a request. I will delete your data from all my records as well as any third-party service providers, such as my email service.