Textured sterling silver heart pendant with a copper horseshoe. Approximately 27mm long. There is a tiny heart imprint at the bottom point of the hear and the horseshoe has imprints to represent nails and is soldered to the heart

The chain is included. It is 1mm diamond cut curb in 16 or 18 inch, please specify your choice.

Despatched in a presentation box via the Royal Mail Tracked 48 service. Care guide included.

 

Shipping Countries: United Kingdom (UK)

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Ready to ship in 1-3 business days from United Kingdom (UK)

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Shipping Policy

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I post to UK addresses only (but does not include NI). I can generally despatch same or next day, barring weekends or Bank Holidays. I use Royal Mail Large Letter Signed For 2nd class or Royal Mail Tracked 48, for most items. They are clearly labelled and also have my return address on the outside. The customer will be charged £3 for the postage unless the order is for £40 or more, then the postage will be free.

PRIVACY POLICY
This describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services.
To fulfil your order, you must provide me with certain, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. I will use this information to communicate about the order. I will share the relevant details with the delivery service to despatch the ordered item(s) and also in compliance with legal processes. I will not share your details with any other third parties.
I retain your personal information only for as long as necessary to provide you with my services and those time limits required by the law for tax purposes.
You have the right to access and receive a copy of any personal information I hold about you by contacting me using the contact information below.
I will not use your details for any other reason and I will not pass on to any other third parties.
For purposes of EU data protection law, I, Silvana Briers, am the data controller of your personal information. If you have any questions or concerns, you may contact me at enquiries@www.jewellerybysilvana.co.uk.

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Refund Policy

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If you are not satisfied with your purchase, return within 14 days and I will refund or replace, provided the item is unworn and undamaged and returned in the original package, (though you must pay for the cost of the return postage.) Cancellation of an order is only possible if the item has not been shipped. However, because of hygiene considerations, I cannot exchange/refund earrings. Please contact me prior to returning and ensure that you receive a certificate of posting. This does not apply to custom orders.