Shipping Countries:
United Kingdom (UK)
Ready to ship in 1-2 business days
Shipping Policy
All items, excluding those made to order, are normally posted within two working days. I use Royal Mail for all my postings.
Method of posting will be as follows:
- Value up to £20.00 will be sent by Royal Mail Tracked 24 with no signature.
- Value £20.01 - £50.00 will be sent by Royal Mail Tracked 24 with no signature.
- Value £50.01 and above will be sent by Royal Mail Tracked 24 with Sighature.
- If you require Special Next Day Delivery where the item is guaranteed to be delivered by 1.00pm the following day (does not include Saturday / Sunday / Bank Holidays please contact me before ordering as this will incur an additional charge.
If you would like your item to be sent by Special Next Day Delivery please contact me prior to ordering so I can amend the postage.
Items made to order will normally be posted within 14 working days
Refund Policy
Please note items made to order and special orders are non refundable unless damaged when received.
If you are unhappy with your sunctcher or it is damaged upon receipt please contact me immediately and send photos of the damage.
The item must be returned in the original packaging within 14 days for a refund. Proof of posting is recommenced for your benefit. Once received I will be able to action a refund.
Please be aware that as these items are made from glass they need to be well packaged otherwise there is the risk of breakage during posting.
Return address is:
Carole Dawes
14 Erica Way, Horsham, West Sussex, RH12 5XL.