Buttermere Handmade Felt Art Vase
£60.00
1 in stock
Shipping Countries: United Kingdom (UK)
Ready to ship in 1-2 business days
Shipping Policy
Shipping is currently set up for the Uk only. However, I am happy to quote for other countries, depending upon the product. If you would like an item posted to an alternative destination, please contact me and I will be happy to discuss your requirements. All items within the UK will be sent via Royal Mail 1st Class or Tracked 24. Occasionally, larger parcels will require a ParcelForce delivery. Many of my products are one off original pieces of art and I have attempted to select the safest and best value option for secure delivery based on the size and value of my products, and to give you, the customer, peace of mind.
Customers from outside the UK are responsible for paying any import taxes on products into their own countries.
I will always try to use recycled packaging, without compromising security, so your package may not always look as pretty as the contents!
Please note glazed artwork items are currently unavailable for International Shipping.
Please ensure your delivery address is correct at point of order. This will be copied automatically onto your parcel. I will add my return address on the outside of the package also.
Please do not hesitate to contact me if you require further clarification.
Refund Policy
If you change your mind or there is a problem with the item/s you have received and you would like to return your order, please contact me within 14 days of receipt with the full details. Your order must be returned to me within 30 days of delivery, in it's original packaging to,
The Malt House, Malt House Lane, Church Lench, Evesham, Worcestershire. WR11 4UF.
Please also see The British Craft House Returns Policy.
GDPR POLICY:
The personal data I collect in order to fulfill your order is:
Customer’s name
Customer’s postal address
Customer’s email
Customer’s username on TBCH
Recipient’s name (if applicable)
Recipient’s postal address (if applicable)
All personal data I store is secure.
Under GDPR I ensure that all information supplied is kept safe and is only accessible by me and is password protected
I will only use personal data for the specific purpose I have collected it for.
In the case of a purchase, i.e. delivering the item(s), emailing confirmation of the order, emailing the customer with delivery details for that order, and storing for my financial records, I will not use the personal data I have gained from your order for any other purpose. I will not add customer details to any mailing lists or use that data to contact you about anything unrelated to a particular purchase.
I will delete your personal data if requested.
An important part of GDPR is the right to erasure. The right to erasure is also known as ‘the right to be forgotten’. Individuals can make a request for erasure verbally or in writing. I have one month to respond to a request. I will delete your data from all my records as well as any third-party service providers, such as my email service.