I have created this unique handmade wool painting with a blended mix of corriedale, shetland and merino wool roving and carefully felted it with a barbed needle onto a natural shetland wool pre-felt base.

Bubble wrapped and boxed for delivery with Royal Mail Tracked 24

 

Shipping Countries: United Kingdom (UK)

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Ready to ship in 1-3 business days

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Shipping Policy

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My aim is to ship your order as soon as possible after payment has been received.

Packaging: Framed items with glass fronts will be tightly wrapped in bubble wrap and packaged in a box to correct fit.

Smaller items will be packed depending on shape but most will be sent in bubble wrap and padded envelope with a sturdy cardboard insert for protection.

Parcels will be shipped using Royal Mail Tracked 24

Please ensure you have provided the correct address for which you wish the goods to be delivered to.

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Refund Policy

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Cancellations are accepted within 1 hour of order being placed.

I really hope you love your purchase as much as I have loved making it. If not, please contact me and we will take it from there.

Damaged in transit.
If your item arrives damaged please contact me straightaway. Please provide photographic evidence of the damage. As most of my work is 'one of a kind' a replacement is not always an option. If this is the case, I will refund all costs once I have received the returned damaged item.

PRIVACY POLICY/GDPR.

I, Alison Smith am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from The British Craft House I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With The British Craft House to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.