You will be sent a kit with all pieces and final picture to create your own.  Some small gluing and sewing of items needed to complete them.

See detail photos for all items included in each kit.

Due to the nature of small pieces and wire edged ribbon, kits unsuitable for small children.

Shipping Countries: United Kingdom (UK)

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Ready to ship in 1-3 business days

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Shipping Policy

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Royal Mail 1st class in the UK.

I am happy to send to the recipient gift wrapped in tissue paper with raffia and an optional gift tag.  Just fill in their delivery address on check out in the "delivery address" box.

Remember to fill our your recipients address on check out if you want me to send to the recipient together with gift tag message if required.

GDPR Privacy Statement

I, Fiona Beveridge am the data-controller of your personal information as it relates to my shop craftedHOME on The British Craft House.

When you place an order from me, I will receive your name, delivery address, telephone number and email address from The British Craft House in order to process your order. I will only use these details to process and deliver your order or to deal with any queries you have related to that order.

The only circumstances in which I will share your data are in processing your The British Craft House order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With The British Craft House to comply with my obligations.
• With mail delivery companies or couriers in order to fulfill your order.
• To comply with any legal or tax obligations that I have.

I will only retain your details for as long as necessary and in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time, I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

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Refund Policy

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Thank you for shopping with craftedHOME.

Personalised orders can not be cancelled/returned or exchanged unless faulty.

If you wish to cancel your order and return your purchase to me, please contact me at design@craftedhome.co.uk  
I do not offer exchanges, a refund will be made and you may reorder.

You must contact me within fourteen (14) days of receiving your item(s) and then return the item(s) to me, unworn and unused with original packaging within fourteen (14) days of notifying me that you intend to do so. You should post your returned item to: craftedHOME, Flat 1/1, 82 Firhill Road, Glasgow G20 7AL.

I am only obliged to refund the cost of standard shipping rates for your item. If you have chosen to pay for additional costs, such as expedited or special delivery, these costs will not be refunded if you choose to cancel.

Please note that return postage costs will not be refunded EXCEPT where the item is faulty or not as described.

For your protection I recommend that you use an insured/trackable method of return and the original packaging to ensure safe delivery. If your parcel is lost in transit back to me, you will need to claim off your carrier.

DAMAGED ITEMS – Where items arrive damaged or missing, I will need photographic evidence of the item and/or packaging within 48 hours of receipt in order to claim from the postal service involved. Refunds or replacements (where possible) will be offered when goods are damaged or lost in the post. Please retain the item and packaging until advised you may dispose of, in the event of a postal service investigation.

My items are packaged in such a way that you can easily examine them on receipt and repackage if necessary. You have a legal obligation to take reasonable care of the item(s) whilst they are in your possession. Returned items must be complete, undamaged, include supplies and all documentation and gifts that were part of the cancelled transaction. Missing parts or damaged merchandise will be deducted from the final refund. If any of the above mentioned conditions are not met, I reserve the right to refuse return or significantly lower the value of the refund due to diminished value.