These makeup remover pads make a great replacement for single-use wipes/cotton pads.  The set of 5 is great if you are trying the pads for the first time but once you have you will not want to go back!

Bamboo Towelling

Bamboo towelling is extremely soft, durable and has natural anti-bacterial properties making it perfect for sensitive skin.

Care Instructions

After use rinse with cold water. The pads can then be washed in a washing machine at 40 degrees and then tumble-dried or left to air dry. I recommend washing them inside a bag so they don’t get lost. It is also advisable to wash them before their first use as this increases absorbency.

PLEASE NOTE they are handmade so may vary slightly in size, shape and pattern.

Postage

UK orders are sent using Royal Mail 1st or 2nd class (select at checkout).  UK orders over £20 receive free 2nd class Royal Mail postage.

International orders are sent using Royal Mail tracked.

Shipping Countries: United Kingdom (UK), Cocos (Keeling) Islands, Australia, French Polynesia, Niue, Solomon Islands, Laos, Kiribati, Norfolk Island, French Southern Territories, Tokelau, Macao, Belau, Nauru, Papua New Guinea, Tonga, Christmas Island, American Samoa, Fiji, New Zealand, Samoa, British Indian Ocean Territory, Singapore, Cook Islands, New Caledonia, Pitcairn, Tuvalu, United States (US)

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Ready to ship in 1-3 business days from United Kingdom (UK)

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Shipping Policy

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All UK orders are sent using Royal Mail 1st or 2nd class (please select at the check out).

International orders are sent using Royal Mail tracked.

Items will be shipped in 1-3 business days (excluding weekends and bank holidays). Whilst UK items will usually arrive in 2-3 days once dispatched, please allow up to 10 business days as delays do sometimes happen.

International orders will take a few days to arrive so please allow extra time when ordering.

Privacy Policy

Information I Collect:

To fulfil your order you must provide me with certain information (which you authorised The British Craft House to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on several legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with The British Craft House Terms of Use. I use your information as necessary to comply with my obligations under The British Craft House Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

The British Craft House. I share information with The British Craft House as necessary to provide you with my services and comply with my obligations under The British Craft House Terms of Use.

Service providers

I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business Transfers

If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with Laws

I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to (a) respond to legal processes or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep your data for the following period: 2 years.

Your Rights

If you reside in certain territories, including the EU, you have several rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Tracey Ziu, am the data controller of your personal information

If you have any questions or concerns, you may contact me at institchesbytracey@yahoo.com.

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Refund Policy

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Returns are excepted. Buyer must contact me and return the item within 14 days of delivery.

The buyer is responsible for return postage costs.

The buyer is responsible for loss in value (as agreed upon with the seller) if an item isn’t returned in its original condition.

If your item arrives faulty please contact me within 48 hours of delivery.

Materials	Polyester thread, Cotton fabric, Bamboo towelling, Ribbon