These earrings are ready to ship.

 

A pair of handcrafted sterling silver stud earrings, lovely for day or evening wear, for him or her.

 

These dainty earrings have been handcrafted from 2mm recycle sterling silver wire.

They measure approximately 6mm by 6mm and are finished with a high polish. 

 

Materials

I only work with quality materials.  These earrings have been handcrafted from recycled sterling silver wire.

 

Hallmarking

UK regulations require any silver item over 7.78g to carry a hallmark.  This is your assurance of the quality and authenticity of the materials used.  I am registered with The Sheffield Assay Office, and where appropriate my pieces are hallmarked, carrying my unique maker’s mark.  Where my pieces are hallmarked, this will be noted in the individual item description.  You can view the Hallmarking Dealers Notice, or find out more information about hallmarking at Hallmarking and Analytical Services | Sheffield Assay Office

 

Taking Care of your Jewellery

I use sterling silver in my handcrafted jewellery.  Sterling silver will tarnish (lose its shine) naturally over time.  However, many modern-day products can accelerate this process.  Please take care when using products such as hairspray, perfume, hand and body lotions and cleaning products and it is recommended you remove jewellery before bathing, swimming, or using a hot tub.  It is advisable to store jewellery in a box when not being worn. 

 

Packaging. 

Your purchase will be presented in either a white eco-friendly jewellery box, or a white eco-friendly linen pouch.

 

Shipping

I currently only ship within the UK.  I aim to despatch orders the next working day, but in any event all orders will be despatched within 1-3 workings days of the order date.  Shipping within the UK is included, and this piece will be shipped via Royal First Class Tracked.   

 

If you have any questions, please do not hesitate to contact me.

Thank you for taking the time to look at my jewellery.

Ruth.  Xx

Shipping Countries: United Kingdom (UK)

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Ready to ship in 1-3 business days

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Shipping Policy

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I currently only ship within the United Kingdom.

I aim to despatch orders the next working day, but in any event all orders will be despatched within 1 - 3 working days of the order date. If you require your purchase shipping sooner than 3 days, please advise me at time of ordering, or contact me at ruthsmithjewellery@gmail.com

Shipping is included for UK purchases and is via either Royal Mail Next Day Special Delivery (by 1pm excluding weekends and bank holidays), or Royal Mail First Class Tracked, as per individual description. I will update the shipping status as soon as an item is despatched, advising a tracking number as appropriate.

Once despatched please be aware the arrival time of any order is out of my control & I am therefore unable to guarantee delivery dates. Please allow more time for delivery during busy times, e.g., Christmas.

Whilst I take great care in packaging your purchase, I cannot be held responsible for damaged packages during shipping. In the unlikely event that your purchase arrives damaged, please contact me immediately, providing a photograph of the damage, to arrange a repair, replacement, or refund (full or partial).

Cancellation
If you need to cancel your order please contact me as soon as possible, and before your purchase has been shipped, to enable me to process a refund. If your purchase has already been shipped, I will process the refund once the item has been returned, undamaged and in its original packaging. Return shipping costs are the customers responsibility. I cannot be held responsible for any returned items being lost and would recommend using a tracked or signed for service, retaining your proof of postage in the event you need to make a claim with Royal Mail.

Privacy Policy / General Data Protection Regulation (GDPR) Policy
When you place an order from me through my British Craft House store, (TBCH) I will receive the following information from TBCH system in order that I can process your order:
Customer name
Customer postal address
Customer email
Customer username on TBCH
Recipients name (if applicable)
Recipients postal address (if applicable)

I will only use these details to process and deliver your order or to deal with any queries you may have related to that order. The only circumstances in which I will share your data are in processing your order or complying with the law. The circumstances in which I may share your data are:
With TBCH to comply with my obligations
With mail delivery companies to fulfil your order
To comply with any legal or tax obligations that I have

I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed above.

I will only retain your details as long as necessary and in order to process the transaction. I will securely store (password protected) any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time, I will delete your data from my records. You have the right to know what personal data I hold about you and ask for that data to be changed or deleted. You also have the right to complain to the Information Commissioners Office (ICO) if you believe there is a problem with the way I handle your data.

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Refund Policy

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I take great care and pride in each and every piece of jewellery that I make, and customer satisfaction is extremely important to me. If there are any problems with a purchase, please do not hesitate to contact me straight away for the situation to be resolved.

If you are not satisfied with your purchase, you may return it for a full refund, or exchange, within 14 days of receipt. The item must be returned, unworn and in the original packaging. Return shipping costs are the customers responsibility unless the item is faulty. I cannot be held responsible for any returned items being lost and would recommend using a tracked or signed for service, retaining your proof of postage in the event you need to make a claim with Royal Mail.

Where an item is faulty return postage will be refunded.

Once the returned item has been received, I will process a refund within 48 hours.

Please note, earrings cannot be returned for hygiene reasons, unless faulty.

Return address:
Ruth Smith
Close Head Lodge,
Close Head,
Thornton,
Bradford. BD13 3SH
Tel: 07879821324
Email: ruthsmithjewellery@gmail.com

Material	sterling silver