Please refer to the British Craft House shipping policy here
Please refer to The British Craft House refund policy here
Personalised items cannot be refunded unless they are faulty.
Cancellation / Return / Exchange Policy
Please refer to The British Craft House returns policy here
I will gladly accept returns if you are unhappy with your order when it arrives.
Please contact me within 3 days of arrival and return within 14 days.
Buyers are responsible for covering the postage costs unless the item has been damaged in transit. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
86 West Street, Henley on Thames, RG9 2EA, UK
Please refer to my GDPR policy here