Please see The British Craft House's Shipping policy
Please note that I try to be as green as possible and usually reuse boxes where possible - however during the Covid Pandemic all packaging is brand new.
Covid - please note that ALL items may take up to 2 weeks to post out at this current time, although are usually sent out much sooner. Please also be aware that Royal Mail may also be experiencing delays at this time which is out of my control.
Please see The British Craft House's Refund policy
Personalised orders can not be refunded unless faulty.
Cancellation / Return / Exchange Policy
Please see The British Craft House's Returns policy
Personalised orders can not be cancelled/returned or exchanged unless faulty.