The British Craft House Mission

Our Mission is to have an amazing platform for hand picked independent British Artisans to sell their designs on. We care about your making sales as much as you do. We want to get your work seen far and wide to unite you with discerning shoppers and gift buyers from all over the World. We also will provide a support network to help you thrive and connect with like-minded sellers.

Simple Pricing Structure

We have a 3 tier system where you can change up or down by month as circumstances dictate. We are offering both a monthly payment for flexibility or an annual package where you can save up to £150 per year. If you commit to this it really allows us to get to know you and your brand and to be able to help you sell more by having a constant presence on the website. 

There will be a 6% commission on all sales but not on postage. (we see this as our commitment to you to get you sales and help your shop thrive)

We use Stripe to process payments. Their processing fee is 1.4% plus 20p per transaction.

Application Process

Because of our Application process it does mean that some applicants will not be accepted. As well as amazing workmanship we also have a requirement for fabulous photos – because after all, selling online is all about being able to show off your work and this is why we are allowing up to 8 photos per item so you can really show it from all angles. If you are not accepted first time then please do feel free to work on the areas suggested to you and then reapply. 

Straightforward Shop Keeping

Our website is easy to navigate and your Sellers Dashboard is straight-forward to use. We have a series of videos to help you through the setting up process. You will be able to easily manage your finances and order management.

Crafters Community

The British Crafting community is fabulous with like-minded sellers helping each other and celebrating others’ success. Our Private Facebook (TBCH Hub) group will be the “go to” place with your morning coffee to start the day. There will be daily opportunities to network and boost each other’s social media presence with posts to your TBCH shops.

Support for you

In addition to our Seller FAQ’s, we are always here to answer any questions that you might have and would be very pleased to help you.

So why choose TBCH as your Handmade platform?

The Best Quality

We set an extremely high standard for our Shops. Every single item for sale on our website will be of the highest quality. We will not accept too many shops selling the same sorts of designs, so you will get the chance to stand out and be noticed. Because of our Application process it does mean that many applicants will not be accepted. As well as amazing workmanship we also have a requirement for fabulous photos – because after all, selling online is all about being able to show off your work and this is why we are allowing 8 photos per item so you can really show it from all angles. 

We will work our socks off for you! (Handmade of course…)

We will also be “happy jigging” when you make a sale when you are! One of the reasons we decided on a commission change was because we are as committed to you making sales as you are.  We understand that a sale or no sale can result in new ballet shoes or no ballet shoes. It is so important! We plan to get TBCH in front of as many potential shoppers as we can. We will work tirelessly to get them to your Shop door!  Of course we can’t make them buy anything, that is for you to have an enticing shop so that they browse and purchase!

In the Press and Photographs

We are planning to get as much coverage as possible from local papers to Nationals, Glossy magazines and Sunday Supplements.  This helps to raise our Brand Awareness and to bring shoppers to the website! The requirements for Print are that photos should be 300dpi. If you sell repeated items it can be worth having a professional product photographer to capture your work perfectly! We have contacts for this and are happy to share if you are interested. Shots can be either “white cut out” or Lifestyle work well too.

Because of the time that it takes from ‘Pitch to Press’ we will focus press releases and product requests to shops that choose to sign up with an annual package. 

Registered Business

As part of complying with HMRC you must be registered as Self Employed, even if you have another full time job. 

Compliance with regulations.

By applying to sell with TBCH you agree to be compliant within all legal areas of your industry.  Hallmarking rules for jewellery, CE regulations for toys, Candle regulations, Skincare regulations etc. We do not allow the sale of any copyrighted items and reserve the right to close your shop if you infringe these requirements.

Copyright

It is the Shop Owners responsibilty to ensure that they comply with copyright regulations. 

Photographs and shop appearance

As part of the application process you submit 3 photos that show off your work. We will take this therefore as your standard of photography and would expect your shop to have all items to this level. Should photos in your shop fail to meet this level then we reserve the right to inform you so that you may remove it, or we will remove it for you. To uphold the ethos and standard that we desire for this artisan website this is very important. Please use photos with either a white cut out form, a light background or a lifestyle shot. We would also ask that you do not use text on your photos to indicate your shop name.  Each shop has its own url and shop front, so each item listed will link directly to your shop.

Banners

You are able to customise your shop front to match with your branding. We ask, however, that you keep it within the size guide indicated in the information videos and that there is not excessive text.

Handpicked Badges

We are happy to provide you with ‘Handpicked by TBCH’ badges to use when your shop is active.  We do ask however that whenever they are used that they link back to your shop on TBCH.

Outward Links

In your shop you are able to set up direct links to your Twitter, Pinterest, Instagram and Facebook groups.  We would respectfully ask you not to include any links to other websites or platforms that you might sell on.

Digital Downloads

We are not currently set up to enable you to sell digital downloads although we do hope to be in early 2020.

3rd Party Sellers

We are committed to helping and supporting small creative businesses with an amazing platform and with support. We do not allow co-operatives or shops selling items from 3rd parties.

Customer Service

We pride ourselves as a site on offering customers a first class shopping experience. We expect sellers to respond to enquiries and to dispatch orders within their stated time frame. We also expect Sellers to communicate with their buyers to provide a thoroughly positive experience for the Shopper.

Why sell with TCBH?

We have spent years getting British Crafters work seen and sold by directing our following to whichever platform they were selling on. Some Sellers having huge, constant success, month after month selling over 200 items.

We believe that UK Sellers deserve a platform built for the future to help their work be seen across the World.

We have a vast, engaged following of over 110K across social media.

The Community that British Crafters has set up over the last 6 years has created lasting friendships, people that go out of their way to support each other and to offer advice. We plan to harness this in our TBCH HUB Facebook group where you will get the opportunity to network on a daily basis, to boost your shop and to connect with like-minded people.