Rose Geranium and Patchouli hand made soap
- Our Shipping, General and Refund Policies
- Reviews (2)
Please see The British Craft House's Shipping policy
We send by Royal Mail unsigned for post, and have found it reliable. However should you wish to use a different option please contact us.
Please see The British Craft House's Refund policy
Cancellation / Return / Exchange Policy
Please see The British Craft House's Returns policy
We hope you will be happy with Hogwash but occasionally things go wrong.
Customers have 14 days upon receipt of goods to bring a fault to our attention.
Customer pays return postage. We are not responsible for damage by Royal Mail, or loss of parcel due to Royal Mail, but we will do our best to track it for the customer, and find a solution. Please ensure the postal address is correct as we will not be liable for loss caused by wrong adress details.
We can only accept returns on unopened and unused soaps, accessories and gift boxes.
Goods that arrive with us in an unsalable condition may be subject to a reduction in the refund value.
We cannot exchange goods unless the fault is ours.
The original postage costs will be refunded when returning an item, but not the returns postage.
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