Valentine’s Red Roses Handmade Felt Painting
Valentine’s Day red roses make the perfect gift and these ones will last a lifetime. Created in rich, velvety shades of scarlet and carmine Merino wool, these have been handmade using a wet felting technique. Details have been added with free motion and hand embroidery to make this unique textile picture something beautiful to treasure. The textile piece is hand stitched to mounting card and placed in a glazed, white frame. The framed piece measures 22.5cm x 28cm.
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Valentine’s Day roses that will last a lifetime, handmade from soft Merino wool fibres and embroidered by hand with free motion stitching to add detail. Mounted in a white frame, this piece measures 22.5cm x 28cm framed. Thank you for looking.
My Shipping Policy
*Please note that whilst I will continue to despatch items to the Post Office within the usual 1-3 business days stated in my Shipping Policy, customers may experience delays to the Royal Mail owing to the continuation of the Coronavirus situation.Please refer to the latest information on the Royal Mail website, as I cannot accept responsibility for any delays incurred once items have entered the postal system.
Shipping is currently set up for the Uk and a number of international destinations, however, I am happy to quote for other countries, depending upon the product. If you would like an item posted to an alternative destination, please contact me via the ‘Ask A Question’ button, and I will be happy to discuss your requirements.
I will always do my best to post out the same or next day. Small items will be sent Royal Mail 1st Class post within the UK, or you can choose Tracked 48.
Due to the size and weight of my framed artwork items, most will fall into the category of Royal Mail parcel post. As a result I will be using Royal Mail Tracked 48 services with a signature, for all textile art small/medium parcels (Up to 2kg) within the UK. To international destinations, parcels will be sent Royal Mail International Tracked & Signed For or Royal Mail International as appropriate. As many of my products are one off original pieces of art, I have attempted to select the safest and best value option for secure delivery based on the size and value of my products, and to give you, the customer, peace of mind.
Occasionally, larger parcels will require a ParcelForce delivery.
Where there is a price for a 'subsequent item' to be sent in the same parcel, it refers to the additional postage charge incurred.
Customers from outside the UK are responsible for paying any import taxes on products into their own countries.
Items will be packed securely with lots of padding, particularly to protect vulnerable corners and any glazed frames, although please note that I generally prefer to frame my textile work in an unglazed frame so that the texture of the fibres can be fully appreciated. I will always try to use recycled packaging, without compromising security, so your package may not always look as pretty as the contents! Please note glazed artwork items are currently unavailable for International Shipping.
Please ensure your address is correct at point of order as this will be exactly what is copied, clearly, onto your parcel’s delivery label. I will add my return address on the outside of the package also.
Please do not hesitate to contact me if you require further clarification.
My Product Refund Policy
If you are not entirely happy with your item I am happy to accept returns or exchanges to the same value, bearing in mind that most of my products will be original one off pieces. Cancellation of orders for a refund will only be accepted if the item has not been shipped.
To return your item, please notify me within 14 days from the date you received your item. Items should be returned within 30 days. To be eligible for a full refund, unless item is received faulty or damaged, your item must be in the same condition that you received it and in its original packaging.
My products will be packed with every care against postal damage but in the unlikely event that something should arrive damaged, please send a photograph to allow me to understand how the damage has occurred, for future reference. This will not affect your right to a refund.
As the buyer, you are responsible for return postage unless an item arrives damaged or faulty.
I will always enclose my full contact details with your order. Should you need to return something to me, my postal address is :
The Malt House
Malt House Lane
Cancellation / Return / Exchange Policy
Please see The British Craft House's Returns policy
I am Louise Hancox, owner of Louise Hancox Textile Artist. As such I am the person responsible for the protection and control of your personal information in relation to my business.
When you place an order with me, I will be sent your name, delivery address and email address from The British Craft House. These details will be used to process and ship your order, or to respond to any queries you may have with your order. If you send me a message via the contact button on The British Craft House, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With The British Craft House to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and for the purpose of my business accounts and tax returns. I will securely store any data collected during that period. Any information I do hold is kept on my personal (not public) password protected electronic devices.
I have checked, and I am happy that the services I use, for example, Royal Mail, Stripe are all compliant with GDPR .
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If you have questions or concerns you may contact me via: [email protected]
Or you may write to me at:
Louise Hancox Textile, The Malt House, Malt House Lane, Church Lench, Evesham, WR11 4UF.
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