One Beautiful Painted Enamel Hearts suncatcher. Letterbox gift
2 in stock
- Our Shipping, General and Refund Policies
- Reviews (0)
Please see The British Craft House's Shipping policy
All items in my shop will be dispatched between 1-3 working days
All items are shipped either Royal Mail First Class or My Hermes
Please check item ASAP to make sure no damaged has accrued.
Once your parcel has been posted, it is then in the hands of the Royal Mail, so please allow for any extra time it may take them to deliver.
Undelivered Orders - I am bound by the conditions of the Royal Mail's policy regarding lost packages - Royal Mail do not consider a package lost until 10 working days after due date.
Please contact me first if you need an item urgently, and I will do my best to help
Details of delivery times can be found on the Royal Mail website. Unfortunately I cannot be held responsible for delays to delivery once the item has been posted. But if you should encounter a problem please let me know and I will do what I can to investigate.
Unfortunately due to the item being glass, I can only ship within the UK
Information I Collect – To fulfil your order, you must provide me with certain information via TheBritishCraftHouse (TBCH) such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information when required for custom orders if you contact me directly.
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent required to perform these services.
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Angel Art Craft Studio, 39A Station Road, Branston, Lincoln, ln41lg
Please see The British Craft House's Refund policy
I will accept returns for a full refund up to 14 days after receipt of the item. Please contact me before shipping to arrange this.
Please make sure to send the item back trackable shipping, as if it is lost in
transit, you will then need to claim off your carrier. The cost of returning
the item is also your responsibility and will not be refunded.
If the item is not returned in its original condition, the buyer is responsible for any loss in value
Once I have received the returned item you will be refunded the item cost minus the initial postage costs.
Any item which has been personalised or customised will not be eligible for refund or exchange unless it is faulty. Please check your item as soon as it has been delivered to check for any shipping damage.
Cancellation / Return / Exchange Policy
Please see The British Craft House's Returns policy
We are happy to accept cancellations or returns within 14 days of delivery, however we do not offer exchanges.
Returns address - Angel Art Craft Studio 39A Station Road, Branston, Lincoln LN41LG
All returns must be in new condition and undamaged.
Please note I cannot be held responsible for lost or damaged returned goods , so i recommend getting proof of postage, and make sure item is well packed.
Faulty items - I spend a lot of time ensuring the quality of the products i make, however if i have missed something, you have a right to return faulty goods up to six months after receipt of the goods.
Depending on the circumstances, you may be entitled to a refund (full or partial)a repair or replacement. You will be required to send photos of the item to allow me to assess which option is appropriate.
The following items can not be returned - Due to the nature of my items, all made of glass, please make sure to check over item when you receive them to make sure they are not damaged in any way
Only logged in customers who have purchased this product may leave a review.
There are no enquiries yet.