Jar of Hearts

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£12.00

Small glass jar containing multi-coloured hand needlefelted hearts.  The jar is about 6cm x 6cm x 6cm and comes with a pink heart shaped tag ‘With love’.

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Item will be shipped in 1-3 business day
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Description

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Sweet, square-form glass jar containing multi-coloured hand needlefelted hearts.  Each heart is individually crafted from soft merino wool in sizes from 1 cm to 3.5 cm tall.  The jar has a gold coloured lid and has a pink wooden tag labelled ‘With love’.

Needlefelting is the process of felting wool using a special barbed needle.  As the needle is plunged into the wool, the barbs catch the wool fibres, pulling them into the centre of the piece, and matting or felting the fibres.  This technique can be used to create 3D sculptures and can also be used to create 2D wool ‘paintings’.

The jar is about 6cm x 6cm x 6cm and will contain 4-6 hearts, dependent on size.  Bespoke colours are available on request – please contact me for details.

Contact me for postage outside the UK.

Please note: these are not toys.  Keep out of the reach of small children and animals.

Shipping Policy

The shipping time is the period within which I will post your item and is set at 1-3 business days. Actual delivery time may vary depending on the method of posting. Please contact me directly if you have any shipping questions.

To contact me: Use the ‘Ask a question’ button on the shop’s profile page. 

When your item has been posted I will update the shipping status of the order, and you will receive an automated email telling you it’s on its way. 

If you have ordered products from multiple shops on TBCH, then each item will be dispatched separately, meaning that you may receive your orders on different days in separate packages.

Missing orders

Please check the shipping time, plus delivery time from the shop that you ordered from. 

The expected completion time of bespoke items will be communicated at the time of order.  Any delays to the expected time of completion will be notified as soon as they become obvious.

If you haven’t received your item after the expected arrival time, please contact me. If you do not hear from me within 7 days, you can contact TBCH admin at [email protected]


UK delivery of standard products

UK delivery methods will be dependent on package weight, size and value.  Higher value goods will only be dispatched by a signed for option or by special delivery.

International Delivery

Please contact me for delivery options outside of the UK.  Please note that deliveries to the EU may incur additional tax costs.

International delivery zones timescales

Western Europe

Ireland, Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Greece, Portugal, Italy and Spain.

Please allow 2-5 working days from dispatch.

Rest of Europe

Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia (Republic of), Malta, Moldova (Republic of), Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey and Ukraine.

Please allow 5-10 working days from dispatch.

USA and Canada

Please allow 5-10 working days from dispatch.

Asia and Australasia

Australia, Brunei Darussalam, China, Hong Kong, Indonesia, Japan, Korea (Republic of), Lao People’s Democratic Republic, Macao, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.

Please allow 5-10 working days from dispatch.

Rest of the world

Please allow 5-10 working days from dispatch.

Please note that during busy periods such as Christmas these times may well extend due to the Postal Services available.


Refund Policy

Please ensure that you have read the information regarding the dispatch times and delivery methods.

In the event that you order does not arrive, please contact me in the first instance. If you have a tracking number then check this to see if your parcel has been delayed or lost by the Post Office. 

Should you need to cancel the order before dispatch, you can request a refund using the ‘Ask a Question’ button in the my shop on this site.  Cancellation of the order after dispatch is not permitted.

Personalised orders can not be refunded unless faulty.

Cancellation / Return / Exchange Policy

The British Craft House is a marketplace and as such when you buy on TBCH, the sales contract is between each individual “seller" and “you", the buyer. TBCH provides a service to facilitate that contract but is not responsible for it or its fulfillment.

Return of faulty goods.

You have a right to return goods if they are faulty/broken on receipt of the goods. Depending upon the circumstances, you may be entitled to a repair, replacement or a full or partial refund. Please contact the me via the “contact” button in my shop to discuss. 

Lost items.

If the item has been posted but is lost in transit, the I will provide a refund or re-deliver the same item. Please contact me via the “contact” button in my shop to report a lost item.

Seller not responding?

If you have not heard from me within a few days of contacting me, you have the right to request the assistance of TBCH at [email protected]

Personalised orders can not be cancelled/returned or exchanged unless faulty.


GDPR

When you make a purchase through TBCH you will be asked to provide data such as:

  • Name
  • Postal address
  • Email
  • Recipient’s name (if applicable)
  • Recipient’s postal address (if applicable)

This data will be stored in my seller dashboard and also in sales notifications emails and any correspondence (email or otherwise) that I have with you. I will only use personal data for the specific purpose of enabling your purchase from my TBCH shop. I will not use the personal data you have gained from your specific order for any other purpose. Your details will not be added to any mailing lists or used to contact you about anything unrelated to that particular purchase. I will delete your data if requested to do so in writing. 

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