I gladly accept returns and exchanges. It is hugely important to me that you are happy with your order. I take great pride in my work and I want you to enjoy it too. If you are not completely satisfied with your order please be sure to...
Contact me within 3 days of delivery with the reason for return
Returns must be shipped back within 7 days of delivery and must be in their original condition and packaging, unworn and unused in order to receive a full refund
Buyers are responsible for return postage costs, I recommend using a tracked/insured method of return postage. I cannot be responsible for return items lost in the postal system when a tracking method has not been used. The buyer is responsible for any loss in value.
Because of the nature of some items, unless they arrive damaged or defective The following items cannot be returned or exchanged:-
Items that have been discounted in a sale
Earrings (health and hygiene reasons)
Postal costs will not be refunded unless an item is faulty
Returns... You have the right to return goods if they develop a fault up to six months after receipt of goods. Depending on the circumstances, you may be entitled to a replacement or a full or partial refund. Please contact me to discuss and find a solution you are happy with. Postal costs will not be refunded unless an item is faulty.