Gift Box

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£4.00

Gift box suitable for all our teaspoons and dessert spoons.

Our gift boxes are made from recyclable card and are decorated with satin ribbon and a brand tag.

Please note that box and ribbon colours may vary from those shown due to availability.

We are closed until 22/10/21for annual leave. You may still purchase from our store but items will be dispatched after this date. Many thanks Frances
Item will be shipped in 1-2 business day
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Shipping Policy

GDPR & Privacy Policy

TBCH Privacy Policy

Shipping & Delivery

UK Orders:

All items are sent 1st Class signed for via Royal Mail and costs £3.00 or free for orders over £35.00

We endeavour to dispatch all items within 1-2 working days of ordering so you should expect to receive your purchase within 5 working days.

International Orders:

 All international orders are sent tracked and signed via Royal Mail.

Europe: £12 – Estimated delivery between 6-10 working days

Rest of the World: £12 – Estimated delivery between 7- 14 days.

(Please be aware that these are estimated delivery times and in some circumstances items can take longer to arrive than stated. However all items will be provided with a tracking number in order to check on its progress.)





Please see The British Craft House's Shipping policy

Refund Policy

Refunds

We hope that you are happy with your purchase but please do contact us as soon as possible if there is a problem with your item and we will endeavour to resolve the issue quickly.

If you should wish to return your item for a refund please contact us within 7 working days. Please contact us directly in the first instance before returning any items.

However we are unable to offer refunds on any personalised items unless the item is deemed to be faulty or damaged in transit. 
However we want you to be happy with your purchase so please contact us as soon as possible in order to resolve any issues promptly.


Please see The British Craft House's Refund policy

Cancellation / Return / Exchange Policy

Returns

If you should change your mind then you have 7 working days to return your item. Please contact us in the first instance via email before returning any items

However we are unable to accept returns for personalised/customised orders unless they are faulty or have been damaged in transit.

Please ensure all items are returned, unused and in their original packaging.  If there is any sign of use we will be unable to accept the return.
Unless the item/s is faulty, the customer will pay for return postage and packing. If the item/s is faulty then we will refund your return postage and packing costs.


Please see The British Craft House's Returns policy

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