Cotswold Lavender Fields Textile Bookmark

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£18.00

An individually handmade felt bookmark of the stunning lavender fields at Snowshill in the Cotswolds, England. Free motion embroidered rows of lavender, on a wet felted textile landscape, in multiple shades of purple. Each bookmark comes carefully packaged in a protective wrapper, suitable for giving as a gift.

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Description

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Handcrafted bookmark, individually made using the wet felting technique, with free motion embroidered lavender, depicted growing in its rows in the Cotswolds of England.

Placed inside a protective cellophane gift wrapper, lightweight and small for posting.

Thank you for looking.

Shipping Policy

My Shipping Policy

*Please note that whilst I will continue to despatch items to the Post Office within the usual 1-3 business days stated in my Shipping Policy, customers may experience delays to the Royal Mail owing to the continuation of the Coronavirus situation.Please refer to the latest information on the Royal Mail website, as I cannot accept responsibility for any delays incurred once items have entered the postal system.

Shipping is currently set up for the Uk and a number of international destinations, however, I am happy to quote for other countries, depending upon the product. If you would like an item posted to an alternative destination, please contact me via the ‘Ask A Question’ button, and I will be happy to discuss your requirements. 


I will always do my best to post out the same or next day. Small items will be sent Royal Mail 1st  Class post within the UK, or you can choose Tracked 48.

Due to the size and weight of my framed artwork items, most will fall into the category of Royal Mail parcel post. As a result I will be using Royal Mail Tracked 48 services with a signature, for all textile art small/medium parcels (Up to 2kg) within the UK.  To international destinations, parcels will be sent Royal Mail International Tracked & Signed For or Royal Mail International as appropriate. As many of my products are one off original pieces of art, I have attempted to select the safest and best value option for secure delivery based on the size and value of my products, and to give you, the customer, peace of mind. 

Occasionally, larger parcels will require a ParcelForce delivery.

Where there is a price for a 'subsequent item' to be sent in the same parcel, it refers to the additional postage charge incurred. 

Customers from outside the UK are responsible for paying any import taxes on products into their own countries. 

Items will be packed securely with lots of padding, particularly to protect vulnerable corners and any glazed frames, although please note that I generally prefer to frame my textile work in an unglazed frame so that the texture of the fibres can be fully appreciated. I will always try to use recycled packaging, without compromising security, so your package may not always look as pretty as the contents! Please note glazed artwork items are currently unavailable for International Shipping. 

Please ensure your address is correct at point of order as this will be exactly what is copied, clearly, onto your parcel’s delivery label. I will add my return address on the outside of the package also.

Please do not hesitate to contact me if you require further clarification.

Refund Policy

My Product Refund Policy
If you are not entirely happy with your item I am happy to accept returns or exchanges to the same value, bearing in mind that most of my products will be original one off pieces. Cancellation of orders for a refund will only be accepted if the item has not been shipped.

To return your item, please notify me within 14 days from the date you received your item. Items should be returned within 30 days. To be eligible for a full refund, unless item is received faulty or damaged, your item must be in the same condition that you received it and in its original packaging. 
My products will be packed with every care against postal damage but in the unlikely event that something should arrive damaged, please send a photograph to allow me to understand how the damage has occurred, for future reference. This will not affect your right to a refund.

As the buyer, you are responsible for return postage unless an item arrives damaged or faulty.

I will always enclose my full contact details with your order. Should you need to return something to me, my postal address is :

Louise Hancox

The Malt House

Malt House Lane

Church Lench

Evesham

Worcestershire

WR11 4UF


Tel: 07917096009


Cancellation / Return / Exchange Policy

Please see The British Craft House's Returns policy

My Privacy Policy

I am Louise Hancox, owner of Louise Hancox Textile Artist. As such I am the person responsible for the protection and control of your personal information in relation to my business.

When you place an order with me, I will be sent your name, delivery address and email address from The British Craft House. These details will be used to process and ship your order, or to respond to any queries you may have with your order. If you send me a message via the contact button on The British Craft House, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With The British Craft House to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and for the purpose of my business accounts and tax returns. I will securely store any data collected during that period. Any information I do hold is kept on my personal (not public) password protected electronic devices.

I have checked, and I am happy that the services I use, for example, Royal Mail, Stripe are all compliant with GDPR .

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Marketing Permissions 

Louise Hancox Textiles/Textile Artist  will use the information you provide on this form to stay in touch with you and to provide updates and marketing. Please let me know all the ways that you would like to hear from me:

  • Email
  • Customised online advertising
  • Direct Mail

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us. We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.


You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

If you have questions or concerns you may contact me via: [email protected]

Or you may write to me at:

Louise Hancox

Louise Hancox Textile, The Malt House, Malt House Lane, Church Lench, Evesham, WR11 4UF. 



October 2019



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