A4 Unframed Hand Lettered Original Artwork Quote – Families are like Branches

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£10.00

A4 Unframed Hand lettered quote on mixed media paper.

Hi - I'll be away from 23rd to 30th October so any orders placed will be dealt with on my return x

1 in stock (can be backordered)

Item will be shipped in 1-2 business day
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Description

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Created on A4 mixed media paper using sakura gel roll pens and fine liner.

Dimensions are 21cm x 29.7cm

This item will be lovingly packed and shipped in a rigid, flat mailer to prevent bending in shipment.

5 out of 5

Shipping Policy

Orders are dispatched within 1-2 working days unless I am creating a bespoke item or personalised item - please allow 7 days for item dispatch if this is the case. I always aim to ship as promptly as possible, if there is specific urgency for your order please contact me and I will do my best to accommodate this. If for any reason your order cannot be shipped, or will be delayed I will let you know within 24 hours.

At the moment I am just posting to UK customers and orders are dispatched using Royal Mail First Class. First Class post aims to be delivered the next working day but during these times of Covid please allow an extra day or two. This will be the next working day from the date of dispatch, not the date of order. 

Postage costs vary based on products. For more information or if you have any questions regarding my shipping policy please contact me.

GDPR- Script This Privacy Policy

This Privacy Policy describes how I collect, use and share personal data when you interact/ use my British Craft House shop. Third parties will have their own Privacy Policies. 

As a seller on The British Craft House the information I collect is the customer's name, address, email and username. If applicable I may also collect the recipient's name and address if different to the customer. I do this in order to fulfil the order placed by the customer or provide customer support as requested. Your information is stored securely within my British Craft House online shop, in my sales emails and in any correspondence between myself and the customer/ user.

Your data is secure.

I only use your data for the purpose it is collected for, that is delivery; correspondence about your order and my financial records.

Your data will not be added to a mailing list or used for anything unrelated to your specific purchase.

You have the right to erasure.

Otherwise known as 'the right to be forgotten' if at any time you would like your data to be deleted from my records and email service then please make a verbal or written request. You can email your request to [email protected] or mail it to Mrs K Hall, 10 Morston Road, Sandymoor, Runcorn, Cheshire, WA7 1XW. Your data will be deleted within one month of your request being received.  

Refund Policy

REFUND POLICY

I do not offer refunds on bespoke items due to the time that is taken to produce bespoke pieces, however I am in contact with you throughout the design process, ensuring nothing is finalised until you have approved a final proof and you know exactly what to expect. If, however, you are still unhappy for any reason then please contact me in the first instance so we can resolve the problem.

I want you to be happy with your order, so should there be any problems please contact me immediately and I will do my best to rectify them.

If your order does not arrive, or arrives damaged please contact me for a replacement or refund. I will always work with you towards a good resolution. I aim to process and respond to all queries in a timely and efficient manner and ask for your patience while I do this. 

Cancellation / Return / Exchange Policy

I aim to deliver excellent customer service so if you require a cancellation I will try to accommodate this. Please bear in mind when ordering that I try to dispatch as quickly as possible, sometimes same or next day. If your order has already been dispatched then it will not be eligible for cancellation. 

If you wish to return a faulty product please contact me and I can advise the best option for you. The returns address is provided on the back of your parcel, it is : Mrs K Hall, 10 Morston Road, Sandymoor, Runcorn, Cheshire, WA7 1XW

If you are looking for a return or exchange for any other reason please contact me, I am here to help! I ask that returned items are packaged securely (ideally in their original packaging) and are showing no signs of use or damage. Please note that shipping costs for non-faulty items are not refunded and you are eligible for the cost of returning the item to me.

Additional information

Dimensions 29.7 × 21 cm

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