Today, Easter Monday I received a message via the other side beginning with E and ending in Y … from a lovely customer who, 2 years ago ordered some bespoke planters, they took some time to make, I never heard back so wasn’t sure she was happy or not, however I wasn’t fazed as in my experience most people forget to leave good feedback, rarely do they forget to leave feedback for a negative experience, many tell the world so I assumed all was good.
Fast forward 2 years, to a chilled Easter Monday, and this lovely lady, Sarah, messaged me simply to say, she tried to leave feedback but couldn’t see how to do it, the remainder of her message is below (I did ask permission to post)
“They look really fantastic, we look like we have a wildly expensive landscaped garden at a fraction of the cost!” “2 years in and these still look new. Thank you so much we are really pleased”
So there you have it, Sarah G 2 years on and still her planters look like new.